Terms & Conditions

Terms and Conditions

This Website is owned and operated by Prindiville Plc, 5 New Street Square, London, EC4A 3TW, (“Prindiville”, “PPL”, “We”, “Us”, “Our”) and or its subsidiary companies or subcontractors.

The following terms and conditions apply to all transactions on the Prindiville Plc website www.prindiville.co.uk (‘’Website’’).

This Website includes content and data privileges accessed using the Website. PPL enables users of the Website (“You”, “Your”) to have access to such data on these terms only. The use of this Website indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.

This document is split into 15 key areas as follows:

  1. Use of Website.
    B. Consumer Contract.
  2. Trade Contract.
  3. Data Protection/Privacy policy.
    E. Cookies.
  4. Information Security
  5. Accuracy of Product Information
  6. Limitation of Liability
    I. Typographical errors
  7. Commercial Use
  8. Changes
  9. Intellectual Property Rights
  10. Termination of Service
  11. Applicable Law
  12. Contact



  1. Use of this Website

The use of this website is subject to the following terms of use, together with the terms of sections F, G, H, I, J, K, L, M, N, and O inclusive below:

  1. The content of the pages of this Website is for your general information and use only. It is subject to change without notice. We may suspend or vary the whole or any part of the service offered on the Prindiville Website for any reason at any time at our sole discretion.
  2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  3. It is a condition of us allowing you access to the information on the Website that You accept we will not be liable for any action you take relying on the information from this Website. Prindiville will not be liable if Your use of materials or information from Our Website results in the need for servicing, repair or correction of equipment or data, You assume any costs relating to the above. Prindiville reserves the right to charge for access to certain information on the Website. Prindiville will inform You where a charge will be incurred by You for accessing certain services or information on the Prindiville Website.

3.4 If Your personal computer does not support relevant technology including but not limited to encryption You may not be able to use certain services or access certain information on the Website.

3.5 You may not mirror any material contained on the Website or any other server without Our prior written consent.

3.6 Your use of any information or materials on this Website is entirely at Your own risk, for which We shall not be liable. It shall be Your own responsibility to ensure that any goods, products, services or information available through this Website meets your specific requirements.

3.7 The Website contains material which is owned by or licensed to Us. This material includes, but is not limited to, the design, logo, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions and indicates the ownership of the words We have written.

3.8 All trademarks reproduced on this Website, which are not the property of Prindiville, or licensed to the hosting operator, are acknowledged on the Website.

3.9 Unauthorised use of this Website may give rise to a claim for damages and/or be a criminal offence.

3.10 From time to time this Website may also include links to other third part websites. These links are provided for Your convenience to provide further information. This does not signify that we are endorsing the Website and have no responsibility for the content of the linked websites.

3.11 You may not create a link to these websites from another website without Prindiville’s prior written consent.

3.12 In a few areas on the Prindiville website we ask you to provide information that will enable us to use this information that you provide us with to help keep you informed of our latest goods, products and services after your visit to the Prindiville website. It is completely optional for you to participate.

3.13 We may disclose your information to other group companies, including their respective partners, agents and sub-contractors, for any of the above purposes. In addition we may disclose your information to credit agencies and to other people in relation to enquiries concerning the prevention and detection of fraud or crime, or the apprehension or prosecution of offenders or as may be required by law or legal proceedings.

3.14 You agree not to cause, nor knowingly allow others to cause, any nuisance, annoyance or inconvenience whether to Prindiville or any of its customers or users of the Website by any means including the use of the Website services for persistently sending unsolicited communications without reasonable cause.

3.15 The service is accessed via the World Wide Web or Internet, which is independent of the service and Prindiville Your use of the World Wide Web or Internet is solely at your own risk and is subject to all applicable national and international laws and regulations. Prindiville has no responsibility for any information or service obtained by you on the Internet.

3.16 Prindiville excludes all liability whether in contract, tort (including liability for negligence) or otherwise for the accuracy, suitability, quality or completeness of any information and the value and integrity of goods and services offered including those by third parties over the Prindiville Website. You acknowledge that we have no control over and we exclude all liability for any material on the World Wide Web, which can be accessed by using the Prindiville Website.

3.17 Prindiville reserves the right to vary the terms of this contact from time to time. Such variations becoming effective immediately upon posting of the varied contract on the Website. By continuing to use the Prindiville website you will be deemed to accept such variation.

B.  Consumer Contract

1. Contract

(a) The order for sale of a motor vehicle by us (“Prindiville”) at the agreed price (“the Total Retail Price”) and any allowance in respect of a used motor vehicle offered by You (“the Customer”) incorporates the following clauses and only becomes binding after being accepted in writing by PPL.

(b) The order together with these terms and conditions evidences the contract between the parties. Before completing your order please ensure that the contract reflects what is agreed. If PPL agrees to changes it will confirm this to the Customer in writing. PPL’s legal duty is to provide the Goods as described (“the Goods”) under the terms of the contract and the implied terms of the sales of goods legislation.

(c) A person who is not a party to the contract may not enforce any terms of the contract unless this contract is lawfully transferred to them.

2. Delivery

(a) PPL will provide an estimated delivery date or dates, but shall be under no liability whatsoever for loss occasioned by delay in delivery arising out of any cause beyond the control of PPL.

(b) The Goods may be delivered by PPL or its agent in advance of the estimated delivery date upon giving 14 days prior notice to the Customer.

(c) If the Goods are not delivered within three calendar months of the estimated delivery date the Customer or PPL may elect by notice in writing to the other party to cancel this contract. Upon such cancellation the Customer’s deposit shall be returned and PPL shall be under no further liability to the Customer.

(d) Delivery shall be deemed to have been made on the date that the Goods are made available for collection by the Customer and PPL has given notice to the Customer that the Goods are ready for collection. The Goods will be physically delivered by PPL to the Customer only where agreed by PPL and at the Customer’s cost.

(e) PPL may at any time cancel the contract by notice in writing to the Customer if the manufacturer ceases to make the Goods or if the manufacturer ceases to supply the Goods to the UK market or in the event that the manufacturer is unable or refuses to accept the order for the Goods or no longer supplies the Goods to the specification ordered by the Customer.  Upon such cancellation any deposit paid by the Customer shall be returned and PPL shall be under no further liability to the Customer.

3. Price and Payment

(a) The Customer shall not be permitted to collect and take away the Goods until the Total Retail Price of the Goods as stated overleaf has been paid in full in cleared funds. Time for payment shall be of the essence.

(b) If the Total Retail Price or any part of the price for the Goods is to be paid by cash (the maximum amount of a cash payment that is permissible being £5,000 under our anti-money laundering policy) or bankers draft then such payment or part payment may be made on the day of collection (subject to PPL being given an opportunity to confirm the validity of such draft).

(c) Notwithstanding the provisions of this contract the Customer may, within 7 days of receipt of notification that the Goods are ready for delivery arrange for a finance company to purchase the Goods from PPL at the price payable hereunder. PPL shall not release the Goods until the Total Retail Price has been paid in full in cleared funds by the said finance company.

4. Failure to collect goods

If the Customer fails to collect and/or pay for the Goods within 14 days of delivery or collection date (as provided for in clause B2 2(d)) then PPL may at its option either store the Goods at the Customer’s cost or, upon giving the Customer 7 days’ notice of its intention to do so, elect to treat the contract as wrongfully ended by the Customer and clause B2 12(b) will apply.

5. Part Exchange

In the event that PPL agrees to accept a used motor vehicle from the Customer as partial payment of the Total Retail Price

(“Allowance”) such agreement shall be subject to any warranties and/or declarations made on the face of the order or purchase invoice in addition to the following conditions:

(a) if any financial or other declared interests are capable of cash settlement PPL may elect to discharge such finance and interests and deduct expenditure from the part exchange value offered;

(b) the used motor vehicle will be delivered in the same condition as at the date it was examined by PPL (fair wear and tear excepted);

(c) the used motor vehicle shall be delivered to PPL upon collection of the Goods together with all spare key sets, spare alarm remotes, registration documents, service documentation, MOT certificate, service invoices, warranty documentation and all other appropriate documentation and with the registration book completed and for the avoidance of doubt the Customer shall not be permitted to collect the Goods until the used motor vehicle has been delivered to PPL;

(d) ownership of the used motor vehicle shall pass absolutely on delivery to PPL;

(e) in the event that any of the warranties or declarations provided by (or on behalf of) the Customer in respect of the used motor vehicle prove to be incorrect or there is a breach of clause B2 5(b), PPL shall be entitled to revise the Allowance to take account of such breach and where there is a reduction in the Allowance the Customer shall be liable to pay the difference between the original and reduced Allowances to ensure payment of the Total Retail Price of the Goods in accordance with clause B2 3 of these terms and conditions.

6. Cherished Number Plates

Where the Goods have a personalised or cherished number plate, unless stated on the face of the order, the Customer shall not be entitled to assume that such number plate is available with the Goods. The Customer and PPL will provide all reasonable assistance to each other to facilitate transfer of the registration and Customer waives ownership of any number plate on the Goods.

7. Warranty

(a) PPL shall use all reasonable endeavours to pass the benefit of any manufacturer’s warranty on to the Customer. In the case of a new vehicle, the Goods shall be warranted by the manufacturer to be free from defects in materials and workmanship on manufacture and PPL shall repair any faults which arise in accordance with such warranty for at least one year from the date of first registration with no mileage limitation. Any parts which require replacement during the period of the manufacturer’s warranty as a result of wear and tear (for example but without limitation, the brake pads) are excluded from the warranty.  The manufacturer’s warranty is not affected by any change of ownership of the Goods. Remedial work under such warranty may be carried out by any dealer approved by the relevant manufacturer or Prindiville (“a Dealer”) at whose sole option any defective parts will be repaired or replaced.  Any part replaced under the manufacturer’s warranty is warranted to be free from defects in parts and materials until expiry of the original vehicle warranty. The manufacturer’s warranty does not apply if and to the extent that the defect is caused or worsened by one of the following circumstances:

(i) after discovering the defect the Customer has failed either to inform PPL or to have the defect examined by a Dealer without reasonable delay;

(ii) has failed to give a Dealer the option to repair the Goods without reasonable delay;

(iii) the Goods or any part thereof have been subject to misuse, negligence, or accident or use for racing or similar sports;

(iv) if the Goods have been repaired or maintained and that repair or maintenance has not been carried out by or through a Dealer and/or to the manufacturer’s recommendations;

(v) parts have been installed into the Goods the use of which have not been approved by the manufacturer or if the Goods have been altered or modified in a manner not approved by the manufacturer;

(vi) instructions concerning the treatment, maintenance and care of the Goods have not been adhered to.

(b) In the case of the Goods being a second-hand vehicle, PPL shall transfer to the Customer the unexpired portion of the manufacturer’s warranty (if any) together with any used car warranty made available with respect to the Goods as stated on the front of the order.

8. Examination of Goods and Reliance

(a) Prior to signing the order form the Customer should examine the Goods to be purchased (if they are available for inspection) and the Customer is reminded that the condition of satisfactory quality required by law does not operate in relation to defects which such an examination ought to reveal. If the Goods are sold subject to defects that have been notified by PPL to the Customer before the signing of the contract, the condition of satisfactory quality referred to above does not operate in relation to those defects.

(b) The Customer should satisfy itself as to the suitability of the Goods for its requirements and not rely upon PPL’s skill or knowledge regarding the Goods’ fitness for any particular purpose or use.

9. Claims

(a) Notifying Prindiville: You as a consumer have certain implied legal rights You are entitled to exercise its statutory rights if the Goods are faulty at the time of delivery and for a reasonable period thereafter.

(b) The Customer should contact PPL as soon as You become aware of a problem with the Goods. A delay in reporting a problem may lead to unnecessary damage being caused to the Goods for which Prindiville will not be liable.

(c) Inspection of the fault: Where the Customer believes the Goods to be faulty they should be returned to the PPL premises where the Goods were purchased, as soon as possible for PPL to inspect. If the Goods are a vehicle and there is a safety concern or the vehicle is not driveable, PPL may arrange to collect the Goods or to carry out an inspection off-site.

(d) Where You are acting as a consumer that is an individual buying the Goods for purposes that are wholly or mainly outside Your business, trade or profession then it has certain rights under the Consumer Rights Act 2015. If the Goods are not as described or, because of a fault that was present at the time that PPL delivered them or made the Goods available for collection to the Customer which caused the Goods not to be of satisfactory quality or fit for purpose:

For up to 30 days from the delivery /collection date – If the Customer does not wish PPL to repair or replace the Goods the Customer is entitled to a refund;

For up to 6 months from the delivery/collection date – If the fault cannot be repaired or replaced by Prindiville then the Customer is entitled to a refund. PPL is entitled to make a fair deduction from the refund to reflect the value of the use the Customer has had from any vehicle.

If the Customer chooses repair or replacement the option chosen must be proportionate taking into account the nature of the fault, cost implications to PPL and any significant inconvenience to the Customer.

After 6 months from the delivery/collection date : If the Goods do not last a reasonable length of time, the Customer may be entitled to some money back.

(e) This is only a summary of some of the key rights of a consumer as a customer. For detailed information from Citizens Advice please visit your local Citizens Advice centre or www.citizensadvice.org.uk.

(f)  Return of Goods: Any Goods which PPL agrees to refund should be returned by the Customer to the PPL premises where the Goods were purchased. If they are not drivable PPL may arrange collection.

(g) Refunds:  Where PPL has accepted a part-exchange vehicle: Where PPL gives the Customer a full refund but part of the price has been paid by way of part-exchange of a used motor vehicle then subject to the Customer’s part-exchange vehicle still being available in the condition supplied by the Customer, PPL will return it. If PPL is unable to do so the part-exchange Allowance will be refunded to the Customer. Any refund to the Customer shall take into account the sums paid by PPL in accordance with clause B2 5(a) to settle any finance or other interests affecting the part-exchange vehicle. If the amount paid to settle any finance or other interest exceeds the part-exchange value of the Goods the Customer shall immediately reimburse PPL on demand.

(h)  Where a customer complaint is not resolved:  Good customer service is important to PPL and we try to resolve all complaints to the Customer’s satisfaction. However if PPL fails to do this and the Customer believes there is a claim then the matter may be referred by the Customer to the National Conciliation Service. For details of this service please contact them on 01788 538317 or visit their website at www.nationalconciliationservice.co.uk

(i) Right to Costs: In the event that a complaint by the Customer is pursued unreasonably in all the circumstances the Customer shall pay to PPL all reasonable costs, charges and expenses (including legal costs and fees) incurred by PPL in or in contemplation of court proceedings brought or threatened by the Customer.

10. Sale to Intermediaries and Third Parties

The Customer confirms that it is not purchasing the Goods as an intermediary or reseller. PPL may, at its discretion refuse to change the Customer’s details or identity on the order or register the Goods to anybody other than the Customer or (where PPL reasonably believes the Customer to be a reseller) to cancel the contract. In the event of cancellation by PPL clause B2 12(b) will apply.

11. Retention of Title

(a) Notwithstanding delivery, collection and/or the passing of insurance risk for the Goods, or any other provision of these terms and conditions, ownership of the Goods shall not pass to the Customer until the Total Retail Price has been paid in full in cleared funds.

(b) Until such time as ownership of the Goods passes to the Customer, the Customer shall keep the Goods properly stored, protected and insured and identified as PPL’s property.  Further, PPL shall be entitled at any time to require the Customer to return the Goods to PPL and if the Customer fails to do so promptly, to enter upon any premises of the Customer or any third party where the Goods are stored and repossess the Goods.

(c) Until the Customer owns the Goods the Customer shall not be entitled to sell the Goods or use them as security for any indebtedness. If the Customer does so all money owing by the Customer to PPL shall (without prejudice to any other right or remedy of PPL) immediately, become due and payable.

12. Customer Unauthorised Cancellation or Breach

(a) Except where the Customer is given a right to cancel its order in these terms and conditions or the Customer is entitled to do so by law, then no order which has been accepted by PPL may be cancelled by the Customer unless PPL has agreed to the cancellation in writing. Where cancellation is agreed clause B2 12 (b) below shall apply.

(b) Where the Customer (1) cancels its order (other than where the Customer is entitled to do so by law or under clause B2 2(c) or clause B2 13, or where the manufacturer price is increased and the customer is given the opportunity to cancel) or (2) otherwise fails to collect the Goods or (3) breaches the contract so that it is ended then PPL shall be entitled to be compensated and paid a sum equivalent to a reasonable administration fee and any damages, loss or expenses which PPL may have suffered or incurred by reason of the Customer’s cancellation or default (including as a result of selling the Goods at a lower value known as direct losses) and storage costs. Such sums may be deducted from any deposit or other money paid by the Customer and the balance (if any) shall be returned to the Customer. If the losses PPL has suffered exceed the deposit paid then the Customer shall be liable to PPL for the excess amount. PPL may, at its option elect to return any part-exchange vehicle or to retain it (in which case the agreed part-exchange Allowance, after deduction of the sums paid by PPL in accordance with clause B2 5(a) to settle any finance or other interests affecting the part-exchange vehicle, shall be treated as part of the sums paid by the Customer for the purpose of this clause). If the amount paid to settle any finance or other interest exceeds the part-exchange value of the Goods the Customer shall immediately reimburse PPL on demand.

13. Distance and Off Premises Contracts

(a) In accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if the Customer as a private consumer has (1) entered into this contract prior to a face-to-face meeting with PPL or (2) the contract is agreed face-to-face with PPL in a place that is not PPL’s business premises or (3) the Customer places an order during a face-to-face meeting with PPL that happens in a place that is not PPL’s business premises or (4) the contract is entered into on PPL’s business premises or through any means of distance communication immediately after a face-to-face meeting between PPL and the Customer in a place that is not PPL’s business premises, then the Customer may cancel the contract without giving any reason up to 14 days after the day upon which the Customer signed the order contract (or anyone on the Customer’s behalf) takes possession of the Goods.

(b) In order to exercise the right to cancel the Customer must provide PPL with a clear statement (e.g. a letter sent by post, fax or email).  The Customer may cancel the contract by using the model cancellation form provided with these terms and conditions below but is not obliged to do so. The statement should be sent to PPL using the contact details contained within the order form within the 14-day cancellation period.

(c) On cancellation PPL shall reimburse to the Customer all payments received from the Customer including any delivery costs (unless the Customer expressly chose a method of delivery more expensive than the least expensive option in which case the Customer will be reimbursed the value of the least expensive delivery method).

(d) Subject to clause B2 13(e) below on cancellation the Customer shall return the Goods to PPL without undue delay and in any event not later than 14 days after the day on which the Customer advises PPL of the cancellation, at the Customer’s cost. If the Customer fails to return the Goods, PPL may make a charge for the cost of recovering the Goods from the Customer, this is likely to cost a minimum of £200 and PPL may deduct this charge from any sum that PPL must reimburse to the Customer.

(e) In the event the Customer entered into this contract in the circumstances described at points (2), (3) or (4) of clause B2 13(a) above and PPL has delivered the Goods to the Customer, PPL shall arrange for the Goods to be collected at its own expense.

(f) PPL will reimburse the Customer using the same means of payment as the Customer used (unless otherwise agreed) and in any event within 28 days after PPL received the Goods back or, if earlier, 28 days after the day on which the Customer provides evidence that the Goods have been sent back.

(g) On cancellation any related credit agreement or other ancillary contract will be cancelled.  If the cancelled contract involved a part-exchange PPL will at PPL’s discretion either return the part-exchange or pay the agreed part-exchange value (after deduction of the sums paid by PPL in accordance with clause B2 5(a) to settle any finance or other interests affecting the part-exchange vehicle) to the Customer. If the amount paid to settle any finance or other interest exceeds the part-exchange value of the Goods the Customer shall immediately reimburse PPL on demand.

(h) If the value of the Goods is diminished because of the Customer handling the Goods beyond what is necessary to establish the nature, characteristics and functioning of the Goods, PPL may recover that amount from the Customer and PPL can deduct it from the reimbursement provided for under clause B2 13(c) of these Terms and Conditions.  PPL will normally view any alteration, modification or personalisation of the Goods or driving for in excess of 100 miles as going beyond what is necessary to establish to nature, characteristics and functioning of the Goods.

(i) If the Goods are made to the Customer’s specifications or clearly personalised then the Customer does not have the right to cancel the contract.

14. Liability

PPL will not be liable to the Customer for (a) losses that were not in the reasonable contemplation of both parties when the contract was formed; (b) losses that were not caused by any breach on the part of PPL; and (c) business losses, and/or losses to non-consumers.

Nothing in this clause shall operate to restrict or exclude PPL’s liability or limit the Customer’s rights in any way that cannot be restricted, excluded or limited by law.

15. Termination / Suspension

In the event that:

(a) PPL reasonably believes on reasonable grounds that the Customer will be unable to meets its financial obligations in respect of this agreement; or

(b) if the Customer is in material breach of any obligations under the contract then, without prejudice to any other right or remedy available to PPL, PPL shall be entitled to cancel this contract or suspend delivery under this contract until the Customer has remedied the breach. If PPL ends the contract then it shall be entitled to be compensated as set out in clause B2 12(b).

16. Consumer Cancellation Form

To: (Please send this completed Cancellation Form to the dealer whose contact details are provided on the front of the Order Form)

I / We [*] hereby give notice that I / We [*] cancel my / our [*] contract of sale of the following goods [*] / for the supply of the following service [*],

Ordered on [*] / received on [*],

Name of consumer(s),

Address of consumer(s),

C.      Trade Contract

Where you are acting as a trader then the terms may be under certain specific agreed trade terms that override these conditions.

D. Data Protection & Privacy

Any details which You provide to PPL from which We can identify You are held and processed in accordance with our Data Protection Registration, No ZA240077, and you hereby confirm your irrevocable consent to use Your personal Data for the processing of any transactions envisaged by these Terms.

Personal data, including but not limited to profiles of users, supplier, service provider access patterns may be used by Us for the purposes of providing targeted offers and promotions to You both by tailoring of the online presence and also, where You have opted in to receive email & SMS marketing, by targeted email & SMS marketing. This information is limited to first and last name and, if relevant, unique identifier (such as your IP address). If you have any questions or concerns, please feel free to contact us at help@prindiville.co.uk. In addition, we may use information about you provided by credit reference agencies to help us make credit decisions and prevent fraud.

  1. Cookies

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “device”) browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.

On the PPLs websites, cookies record information about your online preferences and allow us to tailor our services to your interests. You have the opportunity to set your devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The use of the last of these options means that certain personalised features cannot then be provided to You and accordingly You may not be able to take full advantage of all of the our Website or the third party website’s features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

Our Website may contain embedded “Share” buttons or software code to enable users of our Website to connect to popular social network providers.  These third party sites may set cookies or other monitors that track your use of their service. PPL does not control the use of these cookies and you should check with the relevant third party website you are using for the terms that they impose on you.

F.       Information Security

PPL employ up to date electronic and physical security to try to ensure that Your data is kept secure in accordance with the Data Protection Act and Computer Misuse Act. Whilst we use commercially reasonable efforts to check for the most commonly found viruses, worm, and or trojan horses, or other newly created viruses we are not in a position to confirm that this Website and any links to it will be free from such viruses and cannot accept any liability in this regard due to the fast changing nature of such threats.  We therefore recommend that you carry out your own virus checks, particularly before opening any link or using the Website.

G.     Accuracy of Product Information

All product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturers, publications, publicists, or been gathered from public-domain sources. Our intention is that all information on the website should be as accurate and up to date as possible. However, PPL cannot guarantee the reliability or the accuracy of the information contained within its pages. We may monitor or record calls between You and PPL’s Helpdesk to confirm that Your instructions have been carried out correctly and to help improve the quality of service.

H.      Limitation of Liability

The Website, the Services and the subject matter contained on the Website pages (“Content”) are provided on an “as is” basis. We cannot guarantee and make no representation or warranty that the Website, the Services, community and the Content will meet Your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, that the Website, including without limitation any downloads from it, or the server that makes it available, are free of viruses or bugs and will not cause interruptions to Your computer systems or that the Content will be accurate, complete or reliable. The use of the same is at Your own risk. If you become aware of any inaccuracies or errors in the Content, please notify Us by contacting help@prindiville.co.uk.

You should verify any Content obtained from this Website before acting upon it. All other warranties, terms and conditions, whether express or implied, statutory or otherwise relating to the Website, the Services and the Content or sites accessed through this Website are excluded to the extent permitted by law.

Notwithstanding any other provisions of these Terms, We do not exclude or limit Our liability for death, personal injury caused by Our negligence or for fraud or in respect of any other liability which cannot be excluded or restricted by law.

Except in relation to liability for death, personal injury, fraud or fraudulent misrepresentation Our total liability to You arising out of or in connection with these Terms and Your use of or inability to use the Website, the Services or the Content (whether in contract, tort (including negligence), breach of statutory duty or otherwise) shall not exceed five pounds (£5).

To the extent permitted by law, and subject to liability for death, personal injury, fraud or fraudulent misrepresentation We do not accept responsibility or liability (whether in contract, tort (including negligence), breach of statutory duty or otherwise) arising out of Your use of or inability to use the Website, the Services or the Content for: (i) any loss of profit; or (ii)  loss of data; or (iii)  loss of goodwill; or (iv) loss of business opportunities ; or (v) loss of anticipated savings or benefits ; or (vi)  business interruption ; (vii) or for any type of indirect, special or consequential loss, even if that loss or damage was reasonably foreseeable or We were aware of the possibility of that loss or damage arising.

We may provide links to other websites or resources operated by other organisations, including but not limited to the Services and Content (“Third Party Website”). Using a link means that You will leave Our Website. These links are provided solely as a convenience to You and not as an endorsement by Us of the content on such Third Party Websites. We make no representations or warranties regarding the correctness, accuracy, performance or quality of any content, software or service found at any Third Party Website. The products and services offered on such websites, if any, will be subject to the terms and conditions referred to on such Third Party Websites.

You acknowledge that We will not be party to any transaction, contract or any other arrangement with a third party that You may enter into through or as a result of use of the Website or the Services and that We shall have no liability to You in respect of any such transaction, whether arising in contract, tort, under statute or otherwise. You undertake that You will not involve Us in any dispute between Yourselves and such third party.

I.        Typographical Errors

PPL will try to ensure that the information that it provides on the Website is accurate and up-to-date. In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price, prior to contracting.  The information provided on the Website from suppliers are the views expressed direct from those third party suppliers and not the views of PPL and PPL does not necessarily endorse those views. You are responsible for evaluating all available information and for any decisions that You make as a result. To the extent permissible by law PPL excludes all liability for any illegality arising from or error, omission or inaccuracy in such material and PPL takes no responsibility for such material.

J.        Commercial Use

PPL provides You with the information and Services on the Website for Your own use. You are not entitled to use or distribute the information on the Website site for any purpose other than for Your own personal use. Use of any content of the Website for any other purpose, including any commercial purpose whatsoever, is contrary to these Terms. You must not display the contents of the Website in a frame surrounded by other media or adverts that PPL has not originated or approved.

K.      Changes

PPL may modify the Website from time to time for any reason and without notice including the right to terminate all or part of the Website with or without notice without incurring any liability to You. We reserve the right to modify these Terms from time to time without notice by posting the amended terms and conditions on the Website. You agree to check these Terms several times each year so that You will be aware of any changes and Your continued use of the Website will mean that You agree to the changes made.

L.       Intellectual Property Rights

The names, images and logos identifying PPL, its customers, subcontractors, suppliers, parent companies and their products and services are subject to commercial business rights called copyright, design rights, patents and trade marks owned by the respective parties. These rights mean that the party who owns them can insist that they are treated in certain ways in order to protect their ownership of those rights. Nothing contained in these Terms shall be construed as conferring by implication, estoppel, and usage or otherwise any license or right to use any trademark, patent, design right or copyright of PPL, its subcontractors or suppliers. Unless otherwise specified the copyright in the contents of all the pages in this Website are owned or licensed to PPL.

Unless otherwise specified, the authors of the literary and artistic works in the pages in this Website have asserted their moral right pursuant to Section 77 of the Copyright Designs and Patents Act 1988 to be identified as the author of those works.

M.    Termination or Suspension of Service

In the event that you breach any of these Terms and PPL seems to take no action, We will still be entitled to use Our rights and remedies in any other situation where You breach these Terms.

If any provision of these Terms is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provision of these Terms shall not be affected.

We reserve the right to close or suspend the Services at any time. We will usually try to give 30 days notice of termination or suspension, in which case You will be notified that the Service is closing.

N.     Applicable Law and Entire Agreement

Your use of the Website, services and these Terms shall be subject only to the laws of England and Wales which shall exclusively govern the interpretation, application and effect of all the above permissions, exclusions, licenses and conditions of use. These Terms constitute the entire agreement between You and PPL relating to the subject matters herein.

O.     Contact Details

Prindiville Plc. Registered in England and Wales No 06978353, VAT Reg No 245 4797 73, Data Protection Reg No ZA 240077 at 5 New Street Square, London, EC4A 3TW.


© 2011-2017 Prindiville and the Prindiville logo are trademarks of Prindiville Plc,

All Rights Reserved. (vMay.2017)

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